Things I wish I could say to customers..

People who think that the customers are always right.... are wrong. In fact, 99.99999999% of the time they are dead wrong. Just think about it. I work here. I spend on average 30 hours a week here and you think you know this business better than me? Bye. 

I have compiled a few (non-fictional) scenarios in which I would love to say exactly what I'm thinking. 

SCENE 1: COMBOS

Customer 1: I would like the number one combo.

Me: Okay, would you like that small, medium, or large?

Customer 1: No thank you.

Me: I'm sorry, your fries and drink.. do you want them small, medium, or large?

Customer 1: No I just want the sandwich.

Thoughts: That is not a combo, learn how to order and come back later. Bye. 

SCENE 2: NUGGETS

Customer 2: What size nuggets do yours come in?

Me: We have a 4 piece, 6 piece, and a 10 piece, but only in a combo.

Customer 2: I’ll take a 10 piece.

Me: Would you like your combo small, medium, or large?

Customer 2: No just the nuggets.

Thoughts: That was not an option, was it? No. Bye.

SCENE 3: NO.

Customer 3: Can I get *something we don’t serve*?

Me: No, we don’t carry that here.

Customer 3: Uhm, I just got that here last week.

Me: I’m sorry, I’m not sure what you got but we have never sold that..

Customer 3: This is ridiculous, I would like to speak to a manager blah blah blah blah

Thoughts: I don’t know what to tell you dude. WE DON’T HAVE CURLY FRIES. Bye.

Now, these really aren’t that bad, but sometimes customers are just ridiculous. The entire food industry is set up like crap when it comes to customer service. It is set up in a way that we can get walked all over and nothing can be done about it. I mean, customers come at us and insult us left and right over what goes on a burger. You think I don’t know what goes on a junior cheeseburger? Ive worked here for two years. If you were sitting on a train, or a bus, or something and someone through a milkshake at your face and insulted your intelligence, you wouldn’t say, “Well, I’m sorry we upset you, we will take your constructive criticism to heart, have a wonderful day.” No. You would be able to defend yourself. I understand being professional, but people come in and scream at us just because they know they can get away with it. We are abused as individuals on a daily basis, and it is sad. It is sad that I hate my job solely because of the way I am treated, when most of the time I am in the right. So no, kind sir, customers are not always right. They are mostly wrong. Throw another burger at me why don’t you.